T.M.Lewin & Sons in Milton Keynes, England Closed now

Reviews about T.M.Lewin & Sons

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  2017-10-15, by yvette morgan
  Very displeased in the service yesterday in store, not enough staff, very unprofessional, unlike previous visits which have always been really good. I know it was a Bank Holiday, but even more reason to have capable staff and competent staff on. Very disappointed would have been easier to stayed at home and ordered on line, maybe that is what the shop wants customers to do, but please remember which out customers in the store, no need to have one .
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  2017-05-18, by John Cruickshank
  Really disappointing experience by one of the managers, requested a call back by the area manager and was told they don't give out their number. I've requested they call me however am not confident this will happen. Very disappointed when my complaint was about the quality of the product and providing me with a shirt that had a pull in it. Was told they need the receipt to feedback the issue, however when provided with the receipt they just looked at it and didn't do anything with it, that just wanted proof of payment. In what way do you report poor quality goods to improve the service? Sending the customer away with the defective shirt is very poor, it is your failure that has caused this and i think the issue could have been resolved very easily with staff with basic customer service skills.